Innovative Procurement Systems

SHOP Consulting offers an innovative and comprehensive procurement systems solution designed to meet the unique needs of local government operations. With over 20 years of experience in local government, we have developed tailored systems and strategies that streamline workflows, improve communication, and enhance service delivery, all while ensuring transparency and accountability.

Advanced Project and Document Management Tailored Systems Integration Supporting Council Goals

Advanced Project and Document Management

At the core of SHOP Consulting’s offering is a centralised project and document management system, designed to enhance efficiency and transparency in procurement processes. Built on Atlassian’s suite of products, this platform acts as an intranet-based hub, streamlining procurement activities and document management for local councils. With our extensive experience working with councils across Australia, we have tailored this system to meet the specific needs of public sector procurement. Key features include:

Procurement Service Desk: A structured and efficient ticketing system, designed to support council procurement teams. With customisable queues, automated workflows, and real-time reporting, this tool ensures all procurement-related enquiries and tasks are managed seamlessly from start to finish. Our clients have found this service particularly useful in resolving procurement issues quickly and maintaining clear records of all communications.

Procurement Planning and Sourcing: We provide comprehensive tools to manage the entire procurement lifecycle, from initial planning through to contract award and ongoing management. This includes automated notifications, approval workflows, and integration with compliance checklists, ensuring that all stages of the procurement process adhere to regulatory requirements and best practice. Councils have benefited from more structured planning, improved oversight and alignment with their procurement strategies.

Project and Contract Management: Our system features intuitive dashboards that give users instant access to project details, contract milestones, and any issues requiring attention. With built-in reporting capabilities, councils can easily generate reports to track project performance, identify risks, and ensure accountability at every stage. This level of visibility has proven invaluable in delivering projects on time and within budget.

Tailored Systems Integration

SHOP Consulting excels in integrating advanced project management tools with your council’s existing systems. Our systems are designed to work seamlessly with Microsoft 365, enabling document management and workflow automation, and providing a dynamic, responsive procurement environment.

We have successfully implemented our system across New South Wales, Victoria, and Queensland, tailoring it to each state’s specific regulatory requirements. Our approach is designed to streamline procurement processes, reduce administrative burdens, and improve decision-making, ensuring that councils can operate efficiently within their respective frameworks. By providing a centralised, scalable platform, we enable councils—especially those with limited resources—to manage procurement with ease while maintaining full compliance with local laws and regulations. This flexibility allows us to support councils of all sizes, ensuring they have the tools to deliver value for money and achieve sustainable outcomes across their communities.

Supporting Council Goals

Through continuous stakeholder engagement, customised training, and ongoing support, we ensure that our systems are not only compliant but also practical and effective. This user-focused approach enables smoother adoption, maximising efficiency while supporting the strategic objectives of councils.

SHOP Consulting continues to be at the forefront of delivering procurement solutions that empower councils to achieve their service delivery goals, streamline operations, and drive better outcomes for their communities.